If yours is a winning search, you will see a large Swag Bucks immediately above your search results. You will never be directed away from your search.

Your current total will be automatically updated and displayed in the top bar.

You can win multiple Swag Bucks every day. Every search is a chance to win! Swag Bucks can be won in denominations $1-$5, $10, $20, $50 and $100. Refer friends to maximize your winnings.

You do not need to register to receive Ne-Yo search results, however registration is required to begin collecting Swag Bucks. Accumulate Swag Bucks to redeem for exclusive Ne-Yo prizes and sweepstakes.

Absolutely not.

Yes! www.searchwithneyo.com features a best in trade search feed, which includes results from Google & Ask.com. If you're already searching the web, why not win prizes, while continuing to receive the same great results you are accustomed to?

NEVER! YOUR PERSONAL INFORMATION WILL NOT BE REPRODUCED, DIVULGED, OR SOLD! Please visit our Privacy Policy for more information.

If our system detects "unnatural" search habits you may be shown the rules screen. This is often an indication that you are searching too frequently. Using Ne-Yo for natural search and discovery is the best way to earn Swag Bucks and avoid our rules page.

Swag Bucks are the web's premier digital dollar. Accumulate at your own pace and redeem them for exclusive Ne-Yo prizes.

Visit the How It Works page for more information on how to start accumulating Swag Bucks!

The frequency with which you use www.searchwithneyo.com, determines the length of time necessary to win top prizes.

Visit the How It Works page, as well the Winning Tips page, to learn how to maximize your Swag Bucks account.

The prices of Swag Store items are based on several indicators, including availability; cost of prize acquisition; shipping fees; and the dollar value of Swag Bucks. Swag Bucks do not have a preset value, but like other commodities will fluctuate according to the number in circulation, relative demand, and other external factors.

All items in the Swag Store are issued an "Original Price" at the time of their introduction. While some items may be discounted for temporary, promotional purposes, the price of any given prize will never exceed the "Original Price". Clicking on any item in the Swag Store will take you to a Product Details page, containing the Original Price, Discount Offers, and all other prize-specific information.

You can only redeem prizes on the site(s) where you've earned your Swag Bucks. If you've used multiple Swag Bucks-powered sites, you may want to visit the section titled "My Swag Bucks" in your account. There you can find a complete breakdown of your Swag Bucks account and how many Swag Bucks are available for you to spend, and on which particular site.

Swag Bucks earned on one site cannot be used or transferred to another site. To ensure you are maximizing your Swag Bucks earnings, be sure to use the Search&Win site that has the prizes you want, at the best possible prices.

When you refer a friend and they sign up with the link you send them, you are awarded matching Swag Bucks (within 48 hours) only for the Bucks they win while searching (up to a total of 100). You are not, however, awarded matching Bucks for those earned as a sign-up bonus, through Shop&Earn, from our trade-in programs, from entering Swag Codes, from Swagstakes, from friends of friends, or from any other method.

Yes! You can earn multiple Swag Bucks after you've received your prize in the mail. Simply send a photo of yourself and your Swag Store prize to prizephoto@swagbucks.com and a Swag Buck will be credited to your account within approximately 48 hours. You can send in a total of five photos. You can also film a video of yourself unboxing your prize from its shipping material. As with the photo, send your video to prizephoto@swagbucks.com and we will credit your account with 2 Swag Bucks!.

Your picture/video may appear in one or more of the following pages: Swag Bucks homepage, blog, YouTube Channel, Swag Bucks Flickr page, facebook wall, twitter feed, myspace page, etc.

Swag Bucks GoGreen! is an environmentally safe way for you to dispose of your old cellular phones. Not only will you help the environment but you can also earn Swag Bucks for each phone you trade-in – up to 300 Swag Bucks per phone. There is no limit to how many phones you can recycle!

Swag Bucks GoGreen! works with authorized agencies to repair and redistribute phones in working condition to emerging markets. For older models, or cell phones that have suffered water damage, Swag Bucks works with Sims Recycling Solutions, a widely respected e-waste recycler to responsibly dispose of any and all hazardous materials.

Swag Bucks GoGreen! helps keep our landfills safer and our environment cleaner. Swag Bucks GoGreen! uses ISO 9001 and 14001 certified recycle programs, ensuring the greenest methods of e-waste disposal possible.

Click the Trade In link on www.searchwithneyo.com and choose "GoGreen!" Just follow the easy step-by step instructions, and once you have accepted the amount of Swag Bucks offered for your phone you will be able to print out a USPS shipping label. Attach it to the outside of your package with the phone and drop it in the mail.

Swag Bucks GoGreen! will cover the shipping costs for all phones sent from the U.S. Simply print out the prepaid USPS shipping label and attach it to the outside of your package. We will gladly accept phones from Canada and the U.K. but the shipping costs will not be covered.

You can earn Swag Bucks for hundreds of different phones, and even most types of mp3 players! We accept phones from ANY manufacturer and ANY carrier in ANY condition.

There is no limit to how many phones you can recycle with Swag Bucks GoGreen!. If you or someone you know has a large supply of old cell phones, trading them all in with Swag Bucks GoGreen! may be the best and fastest way to earn top www.searchwithneyo.com prizes.

As long as you correctly describe the condition of your cell phone and we receive it in the condition stated, you will receive the quoted Swag Bucks trade-in value. However, we do inspect every cell phone, and trade-in values may be adjusted if we receive your cell phone in a condition different than what you describe.

Most cell phone models allow you to erase all the data and reset it to the factory settings. Refer to your owner's manual or the manufacturer's website for instructions. Also, make sure to remove any user locks from your cell phone, or set the password to 0000.

YES! All Sprint, Verizon, Alltel, US Cellular, Cellular One, metroPCS, and NTelos cell phones and all other CDMA cell phones that DO NOT use a SIM card MUST BE RELEASED AND HAVE A ZERO ACCOUNT BALANCE. Credits issued may be reduced to 0 for phones from CDMA carriers that have not been released or carry an unpaid balance.

Most cell phones have the IMEI or ESN number located on the sticker underneath the battery. If your cell phone is GSM (most Cingular and T-Mobile phones) you can also press the following keys one by one: * # 0 6 #. As you press the last #, your phone's IMEI number will appear on the screen.

Most cell phones have a water damage sticker underneath the battery. If the sticker is a red dot that has "bled" beneath your battery it is an indication that it has come in contact with moisture or water.

We will never sell or give your information to 3rd parties. Please see our Privacy Policy for more details.

We will gladly accept your wall charger, car charger, or any other accessories that you have for your cell phone. Simply include them in the package when you ship your cell phone to us.

Absolutely!

Unfortunately, once you send us your phone we are unable to send it back to you.

We pay for all shipping that originates in the United States. Simply print the shipping label and attach it to the front of your package. If you are shipping from Canada or the UK, or would like to have your package tracked or insured, then you will need to make your own shipping arrangements.

You will receive a "Package Received" E-Mail from our partners at BRE Software. This message will be sent to the E-Mail Address as entered on your transaction. Please watch your Bulk/Spam folders as these messages are sometimes misrouted by your ISP, spam software, or E-Mail program.

We only accept North American/NTSC games/consoles, and we DO NOT accept European/PAL games. If you do not know what type of game you have, chances are it is the NTSC if you are in the US or Canada and PAL if you are in the UK.

If you are using the pre-paid postage label provided on the confirmation page, it will generally take approximately 4-6 weeks from the time your package is sent to the time you receive your Swag Bucks. Due to the way the post office processes the pre-paid postage labels, packages sent using these labels take an additional 3-5 working days to get to us.

You can send in broken games and consoles, however there is no guarantee you will receive any Swag Bucks. If you send in a broken console then it's possible there are parts or accessories that still work, and we will gladly award you Swag Bucks for them.

No, but you won't receive as many Swag Bucks for the trade-in. You will be shown two different prices for each game - one will be with box and instructions, the other without box and/or instructions. If you choose the first option with box and instructions but either is missing when your game is received then you will receive a reduced amount of Swag Bucks.

At this time we do not accept PC or Mac Games for the Video Game Trade-In program.

Unfortunately we cannot send you a shipping label if yours does not print. You don't need to use the shipping label we provide, however if you don't then you will need to cover the cost of shipping.

Earning exclusive prizes from Swagbucks.com is as easy as following this simple 3-step process.

1. Sign up or login to your account.

2. Select one of the partnering online retailers found here.

3. Earn 1 Swag Buck for every 5 Dollars you spend! Use available coupons as an added savings on top of your Swag Bucks rewards.

It can take up to 30 days for your Swag Bucks to appear in your account due to some stores confirming your purchase until the return period for the purchased product has elapsed. Most stores are able to report your purchase as soon as the product ships. Once the store sends us the purchase details we will notify you through email that your Swag Bucks are available in your account.

No! We can't give Swag Bucks for the portion of a purchase that is made with gift cards or certificates. Nor can we give Swag Bucks for the purchase of gift certificates or gift cards, with the exception of certain stores.

While you technically do not need to login in order to shop in the Shop&Earn Mall, you will not be awarded Swag Bucks for your purchases unless you login prior to beginning your shopping experience.

Virtually every item you purchase through our site qualifies for Swag Bucks. We cannot, however, give Swag Bucks for taxes, shipping, or any portion of a purchase that is paid for with coupons, gift certificates or a store credit. Any purchase of products and services in which the transaction is substantially completed by telephone does not qualify for Swag Bucks. In addition, a few cases where merchants have specifically noted that they will not pay Swag Bucks are listed below.

In cooperation with our stores, we provide you with specials and coupons that you can combine with Swag Bucks for maximum savings. We provide you with an extensive list of merchant specials and coupons. If you choose to use coupons and specials that are not listed on our site, we cannot guarantee that you will be eligible to receive any Swag Bucks on your purchases.

Furthermore, please be advised that coupons and special offers listed on our site are subject to change. Restrictions may apply. We try to present the most accurate offers but cannot make guarantees due to the time-sensitive nature of these promotions.

We do not recommend using alternative payment methods during checkout, since we cannot ensure that Swag Bucks will be earned if Google Checkout or Paypal is used as the method of payment for your purchase.

Gift Cards are excluded for most stores.

Auctions: Auction purchases from merchant sites (excluding Bidz.com) do not qualify for Swag Bucks.

In-Store Pickup: Purchases made online but picked up at the merchant store do not qualify for Swag Bucks.

Merchant Catalogs: Any order for a merchant catalog is not eligible for Swag Bucks.

Prescriptions: Purchases of prescription medications are not eligible for Swag Bucks rewards in the shopping program.

Google Checkout: We cannot ensure that cash-back will be earned if Google Checkout is used as the method of payment for your purchase.

1-800 Petmeds: Purchases of prescription medication are not eligible for Swag Bucks.

Buy.com: Purchases in the "Cellular" category are not eligible for Swag Bucks.

Cooking.com: All All-Clad products are not eligible for Swag Bucks.

Macy's: Purchases at Macy's "Wedding Channel" do not qualify for Swag Bucks.

Office Depot: Purchases made at the Business Services Division of Office Depot are not eligible for Swag Bucks.

Shutterfly: Pre-paid plans do not qualify for Swag Bucks.

Wal-Mart: Purchases of tires and optical products are not eligible for Swag Bucks.

We work daily to ensure our members will enjoy a variety of goods and services from quality merchants. If you would like to recommend a store, let us know by emailing us at shopandearn@swagbucks.com.

Returns, exchanges or cancellations are subject to the policies of the store from which you made your purchase. If you return, exchange or cancel an item, we have to reverse any Swag Bucks earned from that sale.

Instead of exchanging an item, please return the item and then purchase again as a separate transaction. Remember you must first click thru our site before making the purchase at a store.

Swag Codes are strings of alphanumeric text that you can apply for instant Swag Bucks.

Swag Codes can appear anywhere, and at any time, throughout the Swag Bucks network. This includes, but is not limited to, Swagbucks.com; any Swag Bucks powered Search&Win Site; the Official Swag Bucks Facebook, Twitter, YouTube and Flickr pages; the Swag Bucks Blog and newsletter; any affiliated partner site.

Swag Codes can be redeemed by entering the Codes into the Swag Codes box on your My Account page. Swag Codes are case sensitive - you must enter the Code exactly as you find it in order to snag the bonus Swag Buck(s).

Swag Codes can last anywhere from a few minutes to a few days. In some cases, Swag Codes are limited not by time, but by the number of people that may redeem the Codes. Whenever a Swag Code is released, we make an effort to clearly identify the expiration time and/or amount of total redemptions available.

Swag Codes tend to occur once a day, however there is NO GUARANTEE that Swag Codes will be introduced every day. There will be days in which no Swag Codes are available, and other days in which multiple Codes are awarded.

Most Swag Codes are worth 1 bonus Swag Buck but may rise in value as determined by The Swag Guy and Team Swag Bucks. We make an effort to identify the value of a Code at the time it is made available.

NO! Swag Codes are meant to be discovered and applied individually. Swagbucks.com expressly prohibits the sharing of Swag Codes in any manner whatsoever. This includes, but is not limited to, posting active Swag Codes on Facebook, message boards, blog comments or any other website; hosting a site that allows Swag Codes to be posted; emailing active Swag Codes, or participating in any online and offline properties whose chief purpose is the distribution of active Swag Codes, or permits active Swag Codes to be divulged.

Swagbucks.com encourages users to help each other find Swag Codes through giving hints. However, there are some types of hints which are considered inappropriate and which may result in disciplinary action against the offending user(s).

The general rule of thumb is that a hint may help others find the Code, but must NOT help the user "figure out" the Code without actually finding it.

For example, if there was a Swag Code hidden in a blog post, it would be permissible to say 'read the last blog post and pay attention to all the bolded text'. Conversely, it would be inappropriate to write 'the Code rhymes with "X" but starts with the letter "Y" instead of "Z".

In many cases, the reason a Swag Code is not rewarding you with Swag Bucks is because you have entered the Swag Code improperly. Check to make sure that you have entered the Code exactly as it has been given. If you have copied and pasted the Code, be sure that you have not inadvertently added an extra space either before or after the alphanumeric sequence.

Other reasons why a Swag Code may not be working for you include the possibility that the Code is expired or that you are attempting to enter the Code on the wrong website. Certain Swag Codes may only be applied on particular websites (i.e. Swagbucks.com, or any of our partnering Search&Win sites).

From time to time, Swag Bucks may award an exclusive Swag Codes to 3rd party websites. In most cases, those Codes will be applicable only by new users during initial registration. If you see a Swag Codes being offered on a non-Swag Bucks site and you suspect that the Code is not valid, please shoot an email right away to support@swagbucks.com.

If you have a blog or website that you would like considered for a Swag Code, please send an email to info@swagbucks.com

Please note that Swag Codes are awarded entirely at our discretion. Swag Bucks reserves the right to award Codes at the time and place of our choosing.

Each survey that you chose to engage with may have a different Swag Bucks payout. In general, the more targeted a survey is, the higher the payout. We will identify for each survey the amount of Swag Bucks that may be earned for completion of each given survey.

There is no limit on how many surveys you can participate in.

Swag Bucks surveys are generally targeted to specific communities of individuals based on demographic data such as age, occupation, personal interest, etc. In most cases, we must solicit data prior to putting you into a "panel" to ensure that you meet all eligibility requirements.
Please note that if you complete a pre-screener it is not a guarantee that you will be eligible to participate in the survey. On your survey user panel you will find a percentage likelihood that you qualify for participation based on the limited information we have about you.

Completing "deeper profiles" helps Swag Bucks alert you only to surveys for which you qualify. These profiles also help us serve you with more targeted surveys which have significantly higher Swag Bucks payouts.

Immediately upon completing a survey, your account will be credited with "pending" Swag Bucks. Your Swag Bucks will become active after we verify that you have participated fully and honestly with the questionnaire. In some cases, this can take several days to a couple of weeks.

If it is determined that you have only partially completed a survey, or that you have provided knowingly false information, you may be denied Swag Bucks for participating in a survey.
If it has been a month since completing a survey and you still have not earned Swag Bucks, please shoot an email to support@Swagbucks.com.

Swag Bucks Surveys requires some personal information, such as name, email address, zip codes, and other household information. The more information you volunteer (and the more accurate it is), the more rewarding and customizable your experience with Swag Bucks Surveys will be.

Swag Bucks collects valuable information that assists in developing new products and services. Personal information that you are asked to provide during Swag Bucks surveys will not be shared with any other party unless specifically stated otherwise. If data is being collected and/or maintained by any company other than Swag Bucks, you will be notified by the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

As a general rule, Swag Bucks will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service or User Agreements for each of our products and services for more detailed information about how your personal information may be shared.
Swag Bucks may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Swag Bucks Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) Swag Bucks rights or property, other Swag Bucks users, or anyone else that could be harmed by such activities. Swag Bucks may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

No. In some instances, you may be presented with a special offer which requires sharing some personal information (typically email address) with a 3rd party web site. These offers are always voluntary in nature, and will always be accompanied by an explanation of the manner in which your information may be used.

You may edit your Swag Bucks aAccount iInformation at any time by logging in to your Swag Bucks account and visiting the My Profile page.

Ne-Yo (www.searchwithneyo.com) is an online portal dedicated to helping you earn Swag Bucks, digital dollars that can be redeemed for exclusive Ne-Yo prizes.

Ne-Yo works just like any other search engine, but with Ne-Yo you are rewarded for searching the web. Every time you search with Ne-Yo , you have a chance to earn from 1 to 5 Swag Bucks (on Fridays, you can win as many as 100 Swag Bucks in one search!). These Swag Bucks can be used to redeem thousands of prizes from our Swag Store. There are many other ways to win Swag Bucks as well - just visit our Winning Tips page to learn how.

Any resident of the US, the UK, or Canada (except for residents of Quebec) above the age of 13 is eligible to redeem prizes from Ne-Yo .

Different countries and territories around the globe have different contesting regulations. At the moment, we are only able to serve the US, the UK, and Canada. We hope to expand our service to other areas of the globe in the future.

To change any personal information related to your Swag Bucks account, you will need to go to the My Profile section of your account. Once there, you can change your email address, password, and physical address.

Your security question is in place to prevent others from compromising your account. We will ask you the answer to this question in the event that we need to confirm your identity as the account owner. Once this answer is chosen, it cannot be changed under any circumstances, so make sure you remember it or write it down.

Swag Names are permanent and cannot be changed once selected.

If you forget your password, you need to request that it is sent to your registered email address. To do this, enter your registered email address in the log in box and click "email password." Your password will then be sent to your registered email address. Please check your bulk folder for this email, as your email server may mistake it as spam.

To cancel your account, simply email support@swagbucks.com with the word cancel in the subject line. Your account will be cancelled within 48 hours.

The home page occasionally lags behind your account details page. Don't worry; it generally catches up within 24 hours. Until it does, just know that the total on the account details page is the correct one.

This feature is case sensitive, so please make sure you are entering the captcha (security code) in the same case that it is displayed. If you are having a hard time making out the 3 letters displayed, feel free to hit refresh and you will be provided with a different configuration.

Swag Codes are promotional strings of alphanumeric text that can be used to earn instant Swag Bucks. Having a Swag Code is not required to sign up. To learn more about Swag Codes, where to find them, and how to use them, click here.

We need to make sure that you are a real person with a real email address. We do this by sending you a verification link. Before you can redeem any prizes or enter any Swagstakes, you will need to verify your account. To do this, please check the email address you registered with for a message from us. Within this message will be a verification link that you will need to click to verify your account.

If you do not see the verification email in your inbox, first make sure you have spelled your email address correctly, then check your spam filter. Additionally, you should add support@swagbucks.com to your trusted/safe sender's list to prevent any of our future emails from getting caught up in your spam filter. If the verification email is not in your inbox or your spam filter within 20 minutes, please contact us.

If clicking the verification link does not work or produces an error message, please try copying and pasting the URL. If it still doesn't work, please contact us.

No, you do not. Once you register with www.searchwithneyo.com, you are automatically registered to win on all our Swag Bucks powered Search&Win sites. To see all of the Swag Bucks powered Search&Win sites, click here.

When you refer a friend and they sign up with the link you send them, you are awarded matching Swag Bucks (within 48 hours) only for the Bucks they win while searching (up to a total of 100). You are not, however, awarded matching Bucks for those earned as a sign-up bonus, through Shop&Earn, from our trade-in programs, from entering Swag Codes, from Swagstakes, from friends of friends, or from any other method.

Your friends list may take up to 48 hours to list a recent referral. If your friend is still not listed after this time has elapsed, it is likely your friend navigated away from the site during registration or misused their referral link in some other fashion. We cannot manually add friends to your account if this occurs.

Once a user registers for www.searchwithneyo.com or any other Swag Bucks powered Search&Win sites, that person cannot be added as a referred friend of any existing or future member.

This is a common misunderstanding concerning our referral program. You are not awarded 100 Swag Bucks any time a user joins using your referral link. Rather, you can earn up to 100 matching Bucks for the Swag Bucks your friend earns while searching.

We do not allow more than one www.searchwithneyo.com or Swag Bucks powered Search&Win account per household. However, you and your family members/friends are welcome to share an account.

After registering with a Swag Bucks powered Search&Win site you will begin to receive newsletters from that site. If you have registered for a site other than www.searchwithneyo.com and would like to have your name added to the www.searchwithneyo.com mailing list simply visit www.searchwithneyo.com and click on "Sign Up For The Newsletter" on the left of your screen. You will then be prompted to enter your email address.

Newsletters may be sent as frequently as twice a month, or as rarely as once every six weeks.

Our newsletters feature a variety of different kinds of information, including updates about new and upcoming Swag Bucks features, prizes and sponsors.

In order to ensure that only recipients of the Swag Bucks newsletter can apply the Swag Code contained therein, it is necessary to place a time limit on the Code's redemption. Typically this limit is at least 24 hours from the time of email delivery. Reading your newsletter immediately upon receiving it is the best way to ensure your Swag Code will be active.

Many of our prizes are limited, so if we run out, we take the prize down from our site to avoid confusion. Just because a prize runs out doesn't mean we won't be getting it again in the future, so make sure to keep checking the Swag Store for current available prizes.

After you order a prize, we will send you an email with a verification link contained in it. Until you click this link, your prize order will be listed as "not verified." After you click on the link, your prize order is considered verified and shipping begins (within the quoted ship time).

Most gift cards from the Swag Store are e-gift cards. These prizes are delivered to the "My Gift Cards" section of your account within 7-10 business days of prize verification.

E-gift cards take from 7 to 10 business days from the date of verification to be delivered to the "My Gift Cards" section of your account. Please keep in mind that business days do not include weekends or holidays.

E-gift cards can be used by visiting the website that the e-gift card is for and entering the gift codes when prompted to do so (usually during the checkout process). The value of the gift codes will be applied to your order.

Physical prizes take approximately 14 business days from the date of verification to ship out. Please keep in mind that business days do not include weekends or holidays. After your prize shipped, it can still be as long as 2 weeks before you receive your prize.

Swag Bucks is not responsible for any damage caused during prize delivery. In the event you receive a damaged item, please contact your local post office.

Not all of our prizes are exactly as they appear in the corresponding prize photo. Please read the prize description carefully to find out exactly what you are ordering.

All of our video games and accessories are formatted for North American use unless otherwise specified. One exception is the PS3. This system and most of its accessories and games are universal.

Whenever you order an iTunes song or video, you are sent a link directly from iTunes via email within 7-10 business days from prize verification.

Yes. At this time, only US citizens can order iTunes prizes.

Most Swag Bucks powered sites are intended to promote the products and services of our partners. The majority of those sites feature prizes that are not available on www.searchwithneyo.com.

Ne-Yo is able to differentiate itself by offering many non-partner specific prizes at lower Swag Bucks prices.

There are number of actions that Swag Bucks considers cause for deactivation. These reasons include, but are not limited to, operating more than one Swag Bucks account; operating a Swag Bucks account in the same residence as another person operating a different account; searching or clicking unnaturally in accordance with our terms of use; using bots or other software designed to defraud Swag Bucks in any way; posting live Swag Codes anywhere on the web; posting verbiage, photos, or videos that encourage or teach other users to commit any action that violates our terms of use; posting inappropriately on our Facebook, Twitter, or any of our other social media sites; or posting inappropriately on our blog.

Yes. You are welcome to post your referral links on your own Facebook page, but please refrain from doing so on ours. Our Facebook page is intended for discussion only.

Yes, that is absolutely true. Please do not create more than one account. Doing so will result in deactivation.

We are very firm on our one account per household policy. You are more than welcome to share what we call a "family" account, but please do not create more than one account within the same household as this will result in deactivation.

All of our terms of use can be found here.

The Ne-Yo toolbar is compatible with the following Internet browsers:

• Microsoft Internet Explorer versions 6 and above on Windows Vista, XP, and 2000 operating systems
• Mozilla Firefox versions 1 and above, including beta versions, on Windows (Vista, XP, and 2000), Mac, and Linux operating systems
• Safari all versions except 4.0.3

We will support additional browsers in the future.

Internet Explorer users

1. Click the Download Toolbar button.
2. In the File Download window, you are given the option to Run or Save. We recommend that you click Run to automatically download and install. (If you want to choose where the installation files will be placed, however, choose Save and then manually activate the installation afterwards.)
3. Clicking Run begins the installation process, which takes a few minutes, depending on your Internet speed. In the Toolbar Installation window, configure the additional settings and click Agree (to the License Agreement). The toolbar will then appear on your browser.

Firefox users

1. Click the Download Toolbar button.
2. Is the Software Installation window visible?
   If yes: Click the Install Now button and then click Restart Firefox. Continue to step 9 below.
   If no: Continue to step 4.
3. Locate the yellow bar at the top of the page and click the Edit Options... button.
4. Click the Allow button, and then click Close.
5. Click the Download Toolbar button again.
6. In the Software Installation window, click the Install Now button.
7. When the download is complete, click Restart Firefox.
8. In the Toolbar Setup window, make your selections and then click Finish.

Safari users

1. Click the Download Toolbar button.
2. After a few moments you should see the Install Ne-Yo Toolbar window.
3. Click continue.
4. Accept the software license agreement.
5. Select a location on your computer's hard disk where you'd like to save the toolbar file and click continue.
6. Click install to complete the installation.

Both Internet Explorer and Firefox users
If you can't see the toolbar on your browser:

1. Make sure the toolbar is selected in your list of browser toolbars. Select View > Toolbars at the top of your browser and then select the toolbar's name.
2. If you still don't see the toolbar:
   • Confirm that your browser is compatible with our toolbar. (See above)
   • Clear your browser's cache (See below: How do I clear my browser's cache?) and cookies (See below: How do I clear my browser's cookies?), reboot your computer, and then reinstall the toolbar.

If the toolbar appears blank on your browser:

1. Uninstall the Ne-Yo toolbar. (See below: How do I uninstall the Ne-Yo toolbar?)
2. Clear your browser's cache (See below: How do I clear my browser's cache?) and cookies (See below How do I clear my browser's cookies?), reboot your computer, and then reinstall the toolbar.
3. Restart your computer.
4. Reinstall the Ne-Yo toolbar.

If the toolbar still appears blank, click the link below:
http://users.conduit.com/checkserver.asp. If you see the "ConduitOK" text, please contact our support team at support@swagbucks.com
If you don't see the text, then your firewall or other security software settings may be causing the problem.

The Ne-Yo toolbar was created using the Conduit platform, which upholds the highest privacy and security standards. Please refer to Conduit's Privacy Policy to find out more.

The E-mail Notifier supports the following account types and formats:

• Hotmail (and its subdomains)
  name@hotmail.com
• Yahoo (and its subdomains)
  name@yahoo.com
• Gmail
  name@gmail.com
• Comcast
  name@comcast.com
• AOL
  name@aol.com
• POP3 (All except for encrypted SSL POP3 accounts. Usually opened with a program such as Outlook.)

We will add more e-mail domains in the future, so be sure to check back here.

If you are having trouble accessing your e-mail account through the E-Mail Notifier:

1. Make sure that your e-mail account is supported by the E-mail Notifier. (See above: Does the E-mail Notifier support my e-mail account?)
2. Log out of all your e-mail accounts before accessing them through the E-mail Notifier.
3. Make sure your browser is set to enable cookies. (See below: How do I enable cookies in my browser?)
4. If you still cannot access your e-mail account, clear your browser's cache (See below: How do I clear my browser's cache?) and cookies (See below: How do I clear my browser's cookies?), reboot your computer, and try again.
5. If the problem persists, uninstall your toolbar. (See below: How do I uninstall the Ne-Yo toolbar?) and then visit the Ne-Yo toolbar's download page and reinstall your toolbar . (See above: How do I install the Ne-Yo toolbar?)

The number of unread e-mails displayed by the E-mail Notifier is updated automatically every few minutes.
You can change how often the E-mail Notifier checks for new e-mails in the E-mail Notifier Settings window: Click the E-mail Notifier and then select Settings.

To check for new e-mails manually, click the E-mail Notifier and then select Check for new e-mails in the menu.

Yes. It is perfectly safe to add your account details to the E-mail Notifier. Your details are encrypted and saved locally on your computer. They are not shared with any third party.

If none of the stations or podcasts work, then check whether your computer meets all the requirements below:

• Operating system: Microsoft Windows 2000/XP/Vista (currently the Radio Player is not supported in Mac or Linux).
• JavaScript is enabled in your browser . (See below: How do I enable JavaScript in my browser?)
• Cookies are enabled in your browser . (See below: How do I enable cookies in my browser?)
• Windows Media Player version 9 or higher is installed (needed for most radio stations). Get Windows Media Player
• If you have an older Firefox toolbar version, you may need to install Media Player ActiveX .

If you have met all the requirements above and the Radio Player still doesn't work, please contact our support team at support@swagbucks.com .

There are two main reasons why this may happen:

1. There may be a problem with your media player's settings. (Your toolbar's Radio Player broadcasts by means of the media player you're using.) We recommend that you check its settings.
2. There may be a problem with the radio station/podcast itself. Since these are offered from all over the Web and are not generated by us, we cannot control their performance.

If you continue to have problems with radio stations or podcasts that you would like to hear, please contact our support team at support@swagbucks.com .

Just click the Weather component, and you will see these options in the upper-right corner:

• Change location
• Change to C°/F°
• Extended forecast

Notice that the Weather component initially adjusts automatically, showing you the weather according to the location of your IP address.

The Weather component is powered by www.intellicast.com, which has the world's largest commercial meteorological database and displays the accurate weather for hundreds of thousands of locations all over the globe. It is not possible, however, to represent every one of these locations in the Weather component. In the event that you cannot see accurate weather information or find the name of your town, we suggest that you visit the Intellicast site directly for more information.

The Ne-Yo toolbar may contain one or more RSS readers that provide RSS feeds of interest to the community. Although you cannot add content to an RSS reader, you have several options for removing content:

• To delete a single item, right-click it and then select Delete Message or Delete Item.
• To delete all the items in a topic, select the topic and then click the garbage can icon (Delete All Items) at the bottom of the list of items.
• You can remove an RSS reader from your toolbar, while reserving the option to restore it at any time:
  1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
  2. Select Toolbar Options and then click the Predefined Components tab.
  3. Clear the RSS reader's check box.

The Search Box is an integral part of the Ne-Yo toolbar experience and cannot be removed. Have you tried clicking the arrow inside the Search Box? You'll find customized searches there that we hope you'll find useful.

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options.
3. Note that there are three tabs that include components (Personal Components, Predefined Components, and Useful Components). Locate the component in one of the tabs.
4. Select/clear the component's check box.

To remove a gadget from your toolbar:

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options.
3. Click the Predefined Components tab.
4. Clear the gadget's check box.

You may uninstall this software at any time and with no limitations, using the standard uninstall procedures as offered with your computer's operating system or your Internet browser.

Internet Explorer users

1. Click the Start button and then select Settings > Control Panel > Add/Remove Programs.
2. In the list of programs, find the Ne-Yo toolbar, select it, and click Change/Remove.

Firefox users

1. In your browser menu, select Tools > Add-ons.
2. Make sure the Extensions tab is selected.
3. Select the Ne-Yo toolbar.
4. Click the Uninstall button.

Safari users

1. Open the Finder application and browse to Applications.
2. Scroll down to Toolbars and click on Ne-Yo.
3. Double-click on "Uninstall".
4. Fill in the "User name & Password" and click the OK button.

1. Visit the Ne-Yo toolbar's download page and reinstall the toolbar.
2. Restart your computer.
3. Uninstall the toolbar again.

If you still experience the problem, please contact our support team at support@swagbucks.com.

The toolbar should not affect the performance of any other browser add-ons. If you encounter a problem concerning this issue, please contact our support team at support@swagbucks.com.

If your toolbar is currently active, and you got to a page with the message "The page you're looking for wasn't found" next to the logo and name of your toolbar publisher, it means the following:

Your toolbar detected that the page you were navigating to was not found and offered you a helpful Search page instead of the generic page usually displayed, called a 404 (http://en.wikipedia.org/wiki/404_error) or DNS error page.

Your search term automatically appears, so you can just click Search to try again. If you'd rather, you can type in a different search. To disable this feature:

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options and then click the Additional Settings tab.
3. Clear the check box next to: Fix "page not found" errors.